Every Complaint logged, assigned, & closed
Every Complaint logged, assigned, & closed
Tenants raise issues in seconds from their app. Landlords assign, monitor, and close tickets with full history, priority flags, and built-in communication — all in one centralised view.
Tenants raise issues in seconds from their app. Landlords assign, monitor, and close tickets with full history, priority flags, and built-in communication — all in one centralised view.
Tenants raise issues in seconds from their app. Landlords assign, monitor, and close tickets with full history, priority flags, and built-in communication — all in one centralised view.
Available on PlayStore and App Store
92
Total Complaints Tracked
92
Total Complaints Tracked
92
Complaints Tracked
59
Resolved
59
Resolved
59
Resolved
5
In Progress
5
In Progress
5
In Progress
100%
Full Audit Trail
100%
Full Audit Trail
100%
Full Audit Trail
Everything inside the
Complaints module
Everything inside the
Complaints module
From complaint to resolution — the full flow
From complaint to resolution
— the full flow
01
Tenant Raises a Request
Tenant submits a complaint from the app — selecting category, adding description, and optionally attaching a photo or video.
01
Tenant Raises a Request
When a tenant's billing cycle hits, the system generates their invoice — rent,security deposit, WiFi, or any custom charge.
01
Tenant Raises a Request
Tenant submits a complaint from the app — selecting category, adding description, and optionally attaching a photo or video.
02
Complaint Logged & Prioritised
Appears in the centralised log with status 'Open'. Landlord sets priority: High, Medium, or Low.
02
Complaint Logged & Prioritised
Appears in the centralised log with status 'Open'. Landlord sets priority: High, Medium, or Low.
03
Staff Assigned
The complaint is assigned to the relevant maintenance staff member. Staff receives notification and picks up the ticket.
03
Staff Assigned
The complaint is assigned to the relevant maintenance staff member. Staff receives notification and picks up the ticket.
04
Work Completed & Resolved
Staff updates the ticket status to In Progress, then Resolved. Delays trigger automatic alerts to the manager.
04
Work Completed & Resolved
Staff updates the ticket status to In Progress, then Resolved. Delays trigger automatic alerts to the manager.
Landlords love ManageProperty.
"Seamlessly simplifying property management with a fast, intuitive, and reliable experience."
Mr. Praveen Jagtap , Founder & CEO, Urban Hive Pro
Your portfolio deserves better than spreadsheets.
Your portfolio deserves
better than spreadsheets.
Your portfolio deserves better than spreadsheets.
Join 12,000+ property owners who manage smarter with ManageProperty. Start your free trial today — no credit card, no commitments.
Join 12,000+ property owners who manage smarter with ManageProperty. Start your free trial today — no credit card, no commitments.
Available on PlayStore and App Store
