AI that works in the background, so you don't have to

AI that works in the background, so you don't have to

The AI bot guides tenants through a simple, step-by-step flow: selecting the issue category, describing the problem, entering their room and floor details, setting priority, and confirming — all within a familiar WhatsApp chat. For landlords, AI Insights surfaces patterns across your portfolio recurring issues, high-priority hotspots, and operational trends.

The AI bot guides tenants through a simple, step-by-step flow: selecting the issue category, describing the problem, entering their room and floor details, setting priority, and confirming — all within a familiar WhatsApp chat. For landlords, AI Insights surfaces patterns across your portfolio recurring issues, high-priority hotspots, and operational trends.

The AI bot guides tenants through a simple, step-by-step flow: selecting the issue category, describing the problem, entering their room and floor details, setting priority, and confirming — all within a familiar WhatsApp chat. For landlords, AI Insights surfaces patterns across your portfolio recurring issues, high-priority hotspots, and operational trends.

Discover Now

Discover Now

Book Demo

Book Demo

Discover Now

Book Demo

Icon

Available on PlayStore and App Store

Hero Image
Hero Image

80%

Less Manual Follow-up

80%

Less Manual Follow-up

80%

Complaints Tracked

3×

Faster Collection Cycle

3×

Faster Collection Cycle

3×

Faster Collection Cycle

100%

Consistent Onboarding

100%

Consistent Onboarding

100%

Consistent Onboarding

28+

Properties, One Dashboard

28+

Properties, One Dashboard

28+

Properties, One Dashboard

WhatsApp AI Bot
— Tenant-Facing

WhatsApp AI Bot
— Tenant-Facing

01

Conversational Complaint Raising

The AI bot greets tenants by name and guides them through a structured complaint flow — no free-text confusion, no missed details. Everything captured in the right format.

Conversational Complaint Raising

All documents stored on encrypted cloud servers with role-based access control. Only authorised team members can view, edit, or download sensitive files.

01

02

Category-Based Issue Selection

Tenants tap to select their issue category — Wi-Fi, Water, Electricity, Room, Cleaning, AC/Fan, or Other — ensuring complaints are routed correctly from the start.

Category-Based Issue Selection

Tenants tap to select their issue category — Wi-Fi, Water, Electricity, Room, Cleaning, AC/Fan, or Other — ensuring complaints are routed correctly from the start.

02

03

Room & Floor Collection

Bot automatically collects room number and floor — tenants select from pre-set options or type in the number. No ambiguity about which unit raised the complaint.

03

Instant Search

Find any document in seconds using the search bar. No more hunting through folders, email attachments, or WhatsApp threads.

Room & Floor Collection

Find any document in seconds using the search bar. No more hunting through folders, email attachments, or WhatsApp threads.

03

Feature Image

Complaint Review & Confirmation

Before submission, tenants see a full summary — Issue Type, Name, Room Number, Floor, and Priority — and can edit or confirm. Reduces errors and disputes.

04

Complaint Review & Confirmation

Documents automatically organised into folders by type — agreements, IDs, invoices, maintenance records, compliance files, and more.

04

Complaint Review & Confirmation

Documents automatically organised into folders by type — agreements, IDs, invoices, maintenance records, compliance files, and more.

04

Instant Ticket ID Generation

On confirmation, a unique Ticket ID (e.g. DPG-2048) is issued immediately. Tenants receive expected response time and a 'Our team has been notified' confirmation.

05

Instant Ticket ID Generation

On confirmation, a unique Ticket ID (e.g. DPG-2048) is issued immediately. Tenants receive expected response time and a 'Our team has been notified' confirmation.

05

Track Complaint via WhatsApp

Tenants can track the status of their open complaints directly in WhatsApp — without logging into any app or calling the manager.

06

Track Complaint via WhatsApp

Every document automatically backed up so you never lose critical paperwork. No manual saves, no accidental deletions.

06

Track Complaint via WhatsApp

Tenants can track the status of their open complaints directly in WhatsApp — without logging into any app or calling the manager.

06

AI Insights
— Landlord-Facing

AI Insights
— Landlord-Facing

01

Complaint Pattern Detection

AI identifies recurring issues across properties — e.g. frequent Wi-Fi complaints in one block, repeated water issues in a specific floor — before they escalate into crises.

Complaint Pattern Detection

All documents stored on encrypted cloud servers with role-based access control. Only authorised team members can view, edit, or download sensitive files.

01

02

High-Priority Hotspot Alerts

Properties or units with disproportionate urgent complaints are flagged automatically — giving you visibility into where operational attention is most needed.

High-Priority Hotspot Alerts

Properties or units with disproportionate urgent complaints are flagged automatically — giving you visibility into where operational attention is most needed.

02

03

Collection Trend Analysis

AI surfaces month-over-month collection patterns, identifies tenants with consistent late payments, and highlights properties with deteriorating collection rates.

03

Instant Search

Find any document in seconds using the search bar. No more hunting through folders, email attachments, or WhatsApp threads.

Collection Trend Analysis

Find any document in seconds using the search bar. No more hunting through folders, email attachments, or WhatsApp threads.

03

Feature Image

Occupancy Prediction Signals

Based on check-in/check-out trends and lead activity, AI surfaces early signals about occupancy risk — helping you plan ahead for vacancies.

04

Occupancy Prediction Signals

Documents automatically organised into folders by type — agreements, IDs, invoices, maintenance records, compliance files, and more.

04

Occupancy Prediction Signals

Documents automatically organised into folders by type — agreements, IDs, invoices, maintenance records, compliance files, and more.

04

Staff Performance Insights

Track average complaint resolution times per staff member across properties. AI flags underperforming response patterns so you can intervene early.

05

Staff Performance Insights

Track average complaint resolution times per staff member across properties. AI flags underperforming response patterns so you can intervene early.

05

Automated Weekly Summaries

AI generates and delivers a plain-language weekly summary of your portfolio's performance — collections, complaints, occupancy, and pending actions — directly to your inbox.

06

Automated Weekly Summaries

Every document automatically backed up so you never lose critical paperwork. No manual saves, no accidental deletions.

06

Automated Weekly Summaries

AI generates and delivers a plain-language weekly summary of your portfolio's performance — collections, complaints, occupancy, and pending actions — directly to your inbox.

06

From WhatsApp message to resolved ticket — the full flow

From WhatsApp message
to resolved ticket — the full flow

How automation runs
across your portfolio

01

Tenant Messages the WhatsApp Bot

Tenant sends a message to the property's WhatsApp number. The AI bot greets them by name and presents the main menu: Raise Complaint, My Complaints, or Profile.

01

Tenant Messages the WhatsApp Bot

When a tenant's billing cycle hits, the system generates their invoice — rent,security deposit, WiFi, or any custom charge.

01

Tenant Messages the WhatsApp Bot

Tenant sends a message to the property's WhatsApp number. The AI bot greets them by name and presents the main menu: Raise Complaint, My Complaints, or Profile.

02

Issue Category Selected

Tenant taps their issue category (Wi-Fi, Water, Electricity, Room, Cleaning, AC/Fan). The bot immediately narrows down to sub-issue options for that category.

02

Issue Category Selected

Tenant taps their issue category (Wi-Fi, Water, Electricity, Room, Cleaning, AC/Fan). The bot immediately narrows down to sub-issue options for that category.

03

Complaint Reviewed & Confirmed

Tenant sees a complete summary of their complaint details and taps Confirm. On confirmation, a Ticket ID is generated with expected response time.

03

Complaint Reviewed & Confirmed

Tenant sees a complete summary of their complaint details and taps Confirm. On confirmation, a Ticket ID is generated with expected response time.

04

AI Surfaces Insights to Landlord

Across all complaints, collections, and occupancy data, AI continuously analyses patterns and delivers weekly summaries and proactive alerts to the landlord's dashboard and inbox.

04

AI Surfaces Insights to Landlord

Across all complaints, collections, and occupancy data, AI continuously analyses patterns and delivers weekly summaries and proactive alerts to the landlord's dashboard and inbox.

Step image

Landlords love ManageProperty.

Landlords love
ManageProperty.

Emily Ray
Sofia Delgado
Ryan Chen
Jessica Moore

"Seamlessly simplifying property management with a fast, intuitive, and reliable experience."

Mr. Praveen Jagtap , Founder & CEO, Urban Hive Pro

Your portfolio deserves better than spreadsheets.

Your portfolio deserves
better than spreadsheets.

Your portfolio deserves better than spreadsheets.

Join 200+ property owners who manage smarter with ManageProperty. Start your free trial today — no credit card, no commitments.

Join 200+ property owners who manage smarter with ManageProperty. Start your free trial today — no credit card, no commitments.

Discover Now

Discover Now

Book Demo

Book Demo

Discover Now

Book Demo

Icon

Available on PlayStore and App Store